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Market research techniques used in finding relations between customer satisfaction, employee satisfaction, skills of the service employee satisfaction, skills of the service employee and effectiveness of service management. How results can be used for appropriate training of the service employee
Market research techniques used in finding relations between customer satisfaction, employee satisfaction, skills of the service employee satisfaction, skills of the service employee and effectiveness of service management. How results can be used for appropriate training of the service employee
Market research techniques used in finding relations between customer satisfaction, employee satisfaction, skills of the service employee satisfaction, skills of the service employee and effectiveness of service management. How results can be used for appropriate training of the service employee
Moy, G. M. (Autor:in) / International Water Supply Association
International congress; 20th, Water supply ; 1995 ; Durban; South Africa
01.01.1996
4 pages
Aufsatz (Konferenz)
Englisch
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