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Examination of the Relationship Between Consumers' Loyalty and Consumer Complaint Response Styles
Examination of the Relationship Between Consumers' Loyalty and Consumer Complaint Response Styles
Examination of the Relationship Between Consumers' Loyalty and Consumer Complaint Response Styles
Veldkamp, C. A. (Autor:in) / Backman, S. J. (Autor:in) / National Recreation and Park Association
Symposium, Leisure research ; 1995 ; San Antonio; TX
01.01.1995
49 pages
Held as part of the 1995 National congress for recreation and parks
Aufsatz (Konferenz)
Englisch
leisure research , recreation , parks , NRPA
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Examination of the Relationship Between Service Quality and User Loyalty
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