Development of People-Based Maps Experience Management System for Construction Projects: Fid-Bau Portal

Development of People-Based Maps Experience Management System for Construction Projects

Lin, Yu-Cheng

Experience management refers to the processes governing the creation, storage, reuse, maintenance, dissemination and evaluation of experience relevant to a particular situation or problem-solving context. In the construction industry, experience can be reused and shared among the involved engineers and experts to enhance construction processes and minimize costs and problem solving time. This study proposes a novel and practical People-Based Maps (PBM) approach to capture and represent engineer experience and project knowledge This approach enables users to survey and access the experience of previous engineers and experts in similar projects and to appropriately assess their tacit and explicit experience. This study applies Experience Management principles to the construction phase of construction projects and develops a Construction Assistant People-based Map Experience Management (APMEM) system for contractors. The APMEM system is then applied in a Taiwan high-tech science park construction project to verify the proposed methodology and demonstrate the effectiveness of sharing previous experience in the construction phase. Experience can be captured and reused to benefit future projects by effectively utilizing people-based maps and web technology during the construction phase of a project. The combined results of this study indicate that an APMEM system can provide an effective experience management platform for other construction projects by adopting a people-based maps approach.