Eine Plattform für die Wissenschaft: Bauingenieurwesen, Architektur und Urbanistik
Eine Plattform für die Wissenschaft: Bauingenieurwesen, Architektur und Urbanistik
Lean Public Water Supply
The quantity and quality of water delivered and used by households is an important aspect of domestic water supplies, influencing hygiene and thus public health. Fresh, clean water is commonly taken for granted as a basic commodity in most European countries. Typically, the primary goal of public water supply organizations, e.g. in the Netherlands, Ireland, or Sweden, is to achieve consumer satisfaction through high service levels. Service level is indicated by the amount of downtime (lack of water) experienced by customers. Downtime in water supply can occur due to several foreseen (e.g. scheduled maintenance work) or unforeseen reasons due to disruptions (e.g. quality issues, but usually pipe breakages). Organizations use proactive planning to try to avoid unforeseen disruptions by employing redundant resources (additional pipelines, pumps, water sources, employees, etc.). This prevents disturbances from reaching the final customer. In addition, maintenance activities are used to detect possible weaknesses in the system in advance. Yet not all events can be proactively planned for. A variety of restrictions hinder the ability of the water supply organization to engage in proactive maintenance activities to try to avoid unforeseeable disruptions, e.g. the relative inaccessibility of the distribution network due to its underground location.
Lean Public Water Supply
The quantity and quality of water delivered and used by households is an important aspect of domestic water supplies, influencing hygiene and thus public health. Fresh, clean water is commonly taken for granted as a basic commodity in most European countries. Typically, the primary goal of public water supply organizations, e.g. in the Netherlands, Ireland, or Sweden, is to achieve consumer satisfaction through high service levels. Service level is indicated by the amount of downtime (lack of water) experienced by customers. Downtime in water supply can occur due to several foreseen (e.g. scheduled maintenance work) or unforeseen reasons due to disruptions (e.g. quality issues, but usually pipe breakages). Organizations use proactive planning to try to avoid unforeseen disruptions by employing redundant resources (additional pipelines, pumps, water sources, employees, etc.). This prevents disturbances from reaching the final customer. In addition, maintenance activities are used to detect possible weaknesses in the system in advance. Yet not all events can be proactively planned for. A variety of restrictions hinder the ability of the water supply organization to engage in proactive maintenance activities to try to avoid unforeseeable disruptions, e.g. the relative inaccessibility of the distribution network due to its underground location.
Lean Public Water Supply
Scholten, Kirstin (Autor:in) / Ward, Benjamin (Autor:in) / van Donk, Dirk Pieter (Autor:in) / Netland, Torbjørn H. / Powell, Daryl J.
01.01.2017
Scholten , K , Ward , B & van Donk , D P 2017 , Lean Public Water Supply . in T H Netland & D J Powell (eds) , The Routledge Companion to Lean Management . Routledge Companions in Business, Management and Accounting , Routledge , New York , pp. 368-377 .
Aufsatz/Kapitel (Buch)
Elektronische Ressource
Englisch
DDC:
690
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