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Smart city and smart destination planning: Examining instruments and perceived impacts in Spain
The impact of technology on tourist cities and destinations has led to the emergence of renewed management approaches that seek to adapt the planning processes to new challenges and opportunities derived from the smart scenario. The smart city and smart tourist destination approaches are aimed at improving efficiency in management, the quality of life of the residents and the tourist experiences. However, little is known about how these ideas are being translated into real policies and whether they are having a real impact. The objective of this paper is to understand how the smart approach is being deployed in the planning processes of Spanish tourist cities and destinations, and its implications in terms of the governance, sustainability and data-driven public management. The planning instruments that guide the smart strategies of different Spanish cities are identified and analysed. This is complemented with a questionnaire administered among managers of the smart city and smart destination initiatives. The findings reveal the diversity of smart initiatives, their benefits and limitations. The results contribute to generating a necessary debate on the implications of the smart discourse for urban and tourism planning and enrich the international debate around this approach. ; This paper has received funding from the EU's programme HORIZON 2020 under the Grant Agreement no. 870753. Project title: Cities as mobility hubs: tackling social exclusion through ‘smart’ citizen engagement (SMARTDEST). This work is also funded by GVA-COVID19/2021/103 project from “Conselleria d'Innovació, Universitats, Ciència i Societat Digital de la Generalitat Valenciana”.
Smart city and smart destination planning: Examining instruments and perceived impacts in Spain
The impact of technology on tourist cities and destinations has led to the emergence of renewed management approaches that seek to adapt the planning processes to new challenges and opportunities derived from the smart scenario. The smart city and smart tourist destination approaches are aimed at improving efficiency in management, the quality of life of the residents and the tourist experiences. However, little is known about how these ideas are being translated into real policies and whether they are having a real impact. The objective of this paper is to understand how the smart approach is being deployed in the planning processes of Spanish tourist cities and destinations, and its implications in terms of the governance, sustainability and data-driven public management. The planning instruments that guide the smart strategies of different Spanish cities are identified and analysed. This is complemented with a questionnaire administered among managers of the smart city and smart destination initiatives. The findings reveal the diversity of smart initiatives, their benefits and limitations. The results contribute to generating a necessary debate on the implications of the smart discourse for urban and tourism planning and enrich the international debate around this approach. ; This paper has received funding from the EU's programme HORIZON 2020 under the Grant Agreement no. 870753. Project title: Cities as mobility hubs: tackling social exclusion through ‘smart’ citizen engagement (SMARTDEST). This work is also funded by GVA-COVID19/2021/103 project from “Conselleria d'Innovació, Universitats, Ciència i Societat Digital de la Generalitat Valenciana”.
Smart city and smart destination planning: Examining instruments and perceived impacts in Spain
Ivars-Baidal, Josep (Autor:in) / Celdrán-Bernabéu, Marco Antonio (Autor:in) / Femenia-Serra, Francisco (Autor:in) / Perles Ribes, José Francisco (Autor:in) / Vera-Rebollo, José Fernando (Autor:in) / Universidad de Alicante. Departamento de Análisis Geográfico Regional y Geografía Física / Universidad de Alicante. Instituto Universitario de Investigaciones Turísticas / Planificación y Gestión Sostenible del Turismo
13.03.2023
doi:10.1016/j.cities.2023.104266
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
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