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Supporting social innovation through visualisations of community interactions
Online communities that form through the introduction of sociotechnical platforms require significant effort to cultivate and sustain. Providing open, transparent information on community behaviour can motivate participation from community members themselves, while also providing platform administrators with detailed interaction dynamics. However, challenges arise in both understanding what information is conducive to engagement and sustainability, and then how best to represent this information to platform stakeholders. Towards a better understanding of these challenges, we present the design, implementation, and evaluation of a set of simple visualisations integrated into a Collective Awareness Platform for Social Innovation platform titled commonfare.net. We discuss the promise and challenge of bringing social innovation into the digital age, in terms of supporting sustained platform use and collective action, and how the introduction of community visualisations has been directed towards achieving this goal.
Supporting social innovation through visualisations of community interactions
Online communities that form through the introduction of sociotechnical platforms require significant effort to cultivate and sustain. Providing open, transparent information on community behaviour can motivate participation from community members themselves, while also providing platform administrators with detailed interaction dynamics. However, challenges arise in both understanding what information is conducive to engagement and sustainability, and then how best to represent this information to platform stakeholders. Towards a better understanding of these challenges, we present the design, implementation, and evaluation of a set of simple visualisations integrated into a Collective Awareness Platform for Social Innovation platform titled commonfare.net. We discuss the promise and challenge of bringing social innovation into the digital age, in terms of supporting sustained platform use and collective action, and how the introduction of community visualisations has been directed towards achieving this goal.
Supporting social innovation through visualisations of community interactions
Rough, Daniel (Autor:in) / De Paoli, Stefano (Autor:in) / Botto, Francesco (Autor:in)
03.06.2019
Rough , D , De Paoli , S & Botto , F 2019 , Supporting social innovation through visualisations of community interactions . in Proceedings of 9th International Conference on Communities & Technologies (C &T 2019) . Association for Computing Machinery (ACM) , New York , pp. 262-272 , 9th International Conference on Communities & Technologies , Vienna , Austria , 3/06/19 . https://doi.org/10.1145/3328320.3328371
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
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