Eine Plattform für die Wissenschaft: Bauingenieurwesen, Architektur und Urbanistik
Eine Plattform für die Wissenschaft: Bauingenieurwesen, Architektur und Urbanistik
Post-handover housing defects: sources and origins
In Spain, the high levels of inexperienced workers and the long chains of subcontracting contribute to the poor quality of dwellings. Althoughthe Ley reguladora de la subcontratación en el Sector de la Construcción (subcontracting law) has established quality measures, the number of customer complaints is still increasing. In this paper, a total of 2,351 posthandover defects derived from four Spanish builders and seven residential developments are classi fi ed according to their source and origin. The research reveals that the most common defects identi fi ed by customers at posthandover were derived from bad workmanship and were related to construction errors and omissions. Typical defects were foundtoincludeincorrectinstallation,appearancedefects,andmissinganitemortaskmainlyrelatedto fi nishingandconsideredtobeminor.No defects were caused by poor design because they are mainly detected and resolved during construction or become apparent after some years of use. This study demonstrates the negative impact of redoing defective work during the fi nal stages of construction and provides knowledge to de fi ne measures to improve the quality of the fi nished buildings, such as understanding customer expectations and preferences, training programs for workers, specialization of subcontractors, and tightening external controls prior to handover. ; Postprint (author's final draft)
Post-handover housing defects: sources and origins
In Spain, the high levels of inexperienced workers and the long chains of subcontracting contribute to the poor quality of dwellings. Althoughthe Ley reguladora de la subcontratación en el Sector de la Construcción (subcontracting law) has established quality measures, the number of customer complaints is still increasing. In this paper, a total of 2,351 posthandover defects derived from four Spanish builders and seven residential developments are classi fi ed according to their source and origin. The research reveals that the most common defects identi fi ed by customers at posthandover were derived from bad workmanship and were related to construction errors and omissions. Typical defects were foundtoincludeincorrectinstallation,appearancedefects,andmissinganitemortaskmainlyrelatedto fi nishingandconsideredtobeminor.No defects were caused by poor design because they are mainly detected and resolved during construction or become apparent after some years of use. This study demonstrates the negative impact of redoing defective work during the fi nal stages of construction and provides knowledge to de fi ne measures to improve the quality of the fi nished buildings, such as understanding customer expectations and preferences, training programs for workers, specialization of subcontractors, and tightening external controls prior to handover. ; Postprint (author's final draft)
Post-handover housing defects: sources and origins
Forcada Matheu, Núria (Autor:in) / Macarulla Martí, Marcel (Autor:in) / Gangolells Solanellas, Marta (Autor:in) / Casals Casanova, Miquel (Autor:in) / Fuertes Casals, Alba (Autor:in) / Roca Ramon, Xavier (Autor:in) / Universitat Politècnica de Catalunya. Departament d'Enginyeria de la Construcció / Universitat Politècnica de Catalunya. GRIC - Grup de Recerca i Innovació de la Construcció
01.12.2013
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
Indústria de la construcció -- Qualitat , Spain , Quality , Construction industry--Subcontracting--Spain , Building--Quality control , Post-handover defects , Origin , Àrees temàtiques de la UPC::Edificació::Gestió d'obres ::Qualitat a l'edificació , Edificis -- Control de qualitat , Indústria de la construcció -- Espanya , Housing , Construction industry--Spain , Source
DDC:
690
Handover defects: comparison of construction and post-handover housing defects
| British Library Online Contents | 2016
Handover defects: comparison of construction and post-handover housing defects
| BASE | 2016
Handover defects: comparison of construction and post-handover housing defects
| Online Contents | 2015
Handover defects: comparison of construction and post-handover housing defects
| Online Contents | 2016
Handover defects: comparison of construction and post-handover housing defects
| British Library Online Contents | 2016