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Analisis Efektivitas “Customer Delight Program” Terhadap Motivasi Kerja Karyawan Di Shangri-La Hotel Surabaya
This research was taken place at Shangri-La Hotel Surabaya, an international management hotel. The population of research were 600 respondents. The purpose of this research was to understand the effectiveness of Customer Delight Program and employees’ work motivation of Shangri-La Hotel Surabaya. The analysis technique used quantitative analysis. The result of research showed that there was a relationship between Customer Delight Program and employees’ work motivation Shangri-La Hotel Surabaya.
Analisis Efektivitas “Customer Delight Program” Terhadap Motivasi Kerja Karyawan Di Shangri-La Hotel Surabaya
This research was taken place at Shangri-La Hotel Surabaya, an international management hotel. The population of research were 600 respondents. The purpose of this research was to understand the effectiveness of Customer Delight Program and employees’ work motivation of Shangri-La Hotel Surabaya. The analysis technique used quantitative analysis. The result of research showed that there was a relationship between Customer Delight Program and employees’ work motivation Shangri-La Hotel Surabaya.
Analisis Efektivitas “Customer Delight Program” Terhadap Motivasi Kerja Karyawan Di Shangri-La Hotel Surabaya
Rocky Hermansyah (Autor:in) / Eddy M. Sutanto (Autor:in)
2012
Aufsatz (Zeitschrift)
Elektronische Ressource
Unbekannt
Business , HF5001-6182 , Finance , HG1-9999
Metadata by DOAJ is licensed under CC BY-SA 1.0
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