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Employee’s perspective towards strategy execution in facility management in Thailand
There is limited empirical research that investigates issues related to strategy and its execution in facility management (FM) business especially in Thailand. Thus, the purpose of this study is to examine the factors influencing the execution of the strategy of FM companies located in Thailand from employees’ perspective.
This study used a qualitative research approach. Five FM companies, both foreign and Thai firms were selected as case studies in this research because of information accessibility, their leading position and reputation in the FM industry in Thailand. The interviews were conducted with the companies’ CEOs, directors, managers, officers, engineers, technicians, and administrators.
The findings indicate that communication, training, and development, as well as reward and recognition are the three main and critical factors in executing the company’s strategy from the employees’ perspective in the FM business.
This paper provides an enhanced understanding of employees’ perspective towards strategy execution in the FM business. It offers a basis for further study of human resources practices in the context of the FM business.
Employee’s perspective towards strategy execution in facility management in Thailand
There is limited empirical research that investigates issues related to strategy and its execution in facility management (FM) business especially in Thailand. Thus, the purpose of this study is to examine the factors influencing the execution of the strategy of FM companies located in Thailand from employees’ perspective.
This study used a qualitative research approach. Five FM companies, both foreign and Thai firms were selected as case studies in this research because of information accessibility, their leading position and reputation in the FM industry in Thailand. The interviews were conducted with the companies’ CEOs, directors, managers, officers, engineers, technicians, and administrators.
The findings indicate that communication, training, and development, as well as reward and recognition are the three main and critical factors in executing the company’s strategy from the employees’ perspective in the FM business.
This paper provides an enhanced understanding of employees’ perspective towards strategy execution in the FM business. It offers a basis for further study of human resources practices in the context of the FM business.
Employee’s perspective towards strategy execution in facility management in Thailand
Thanyawatpornkul, Rapeerat (Autor:in) / Siengthai, Sununta (Autor:in) / Johri, Lalit M (Autor:in) / Lavy, Sarel (Herausgeber:in) / Lai, JosephH.K. (Herausgeber:in)
Facilities ; 34
01.08.2016
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
Employee’s perspective towards strategy execution in facility management in Thailand
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