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Assessing the readiness of facilities management organizations in implementing knowledge management systems
– This paper aims to assess the readiness of Malaysian facilities management (FM) organizations in implementing knowledge management (KM) systems.
– The questionnaire survey was used to retrieve information on the readiness of FM organizations in Malaysia.
– The findings reveal that, although many FM organizations were capable and ready in terms of information technology, lack of human behaviour and organizational policy is still seen. Technology, policy and human behaviour are the factors that have a strong influence on the successful outcome of KM.
– This paper fulfils an identified need to study in implementing KM systems.
Assessing the readiness of facilities management organizations in implementing knowledge management systems
– This paper aims to assess the readiness of Malaysian facilities management (FM) organizations in implementing knowledge management (KM) systems.
– The questionnaire survey was used to retrieve information on the readiness of FM organizations in Malaysia.
– The findings reveal that, although many FM organizations were capable and ready in terms of information technology, lack of human behaviour and organizational policy is still seen. Technology, policy and human behaviour are the factors that have a strong influence on the successful outcome of KM.
– This paper fulfils an identified need to study in implementing KM systems.
Assessing the readiness of facilities management organizations in implementing knowledge management systems
Kamaruzzaman, Syahrul Nizam (Autor:in) / Zawawi, Emma Marinie Ahmad (Autor:in) / Shafie, Muhaimin Ooyub (Autor:in) / Mohd Noor, Siti Nur Aishah (Autor:in)
Journal of Facilities Management ; 14 ; 69-83
01.02.2016
15 pages
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
Organisational Readiness for Knowledge Management
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