Eine Plattform für die Wissenschaft: Bauingenieurwesen, Architektur und Urbanistik
Eine Plattform für die Wissenschaft: Bauingenieurwesen, Architektur und Urbanistik
A Checklist for Improving Service Delivery
Service delivery and customer awareness are the watchwords of modern management. Optimizing these is never easy. Practising building managers may perhaps benefit from a reminder of the way in which one of the most respected management theorists summarizes the nature of management. I have therefore modified the above list from Drucker to illustrate how generic management roles can provide a template for facilities managers to develop high quality service delivery.
A Checklist for Improving Service Delivery
Service delivery and customer awareness are the watchwords of modern management. Optimizing these is never easy. Practising building managers may perhaps benefit from a reminder of the way in which one of the most respected management theorists summarizes the nature of management. I have therefore modified the above list from Drucker to illustrate how generic management roles can provide a template for facilities managers to develop high quality service delivery.
A Checklist for Improving Service Delivery
Leaman, Adrian (Autor:in)
Facilities ; 10 ; 24
01.05.1992
1 pages
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch