Eine Plattform für die Wissenschaft: Bauingenieurwesen, Architektur und Urbanistik
Eine Plattform für die Wissenschaft: Bauingenieurwesen, Architektur und Urbanistik
Automatic fare collection and contactless card systems are of great importance for urban public transport. They are the result of a major revolution which is even more important than globalization because, in certain cases, it underlies that process. This marks a general reversal of the trend in all industries and service sectors, a transition from a period of supply-driven rarity to a period of abundance where demand takes the upper hand. Transport must be in tune with this phenomenon. The customer must become king in the transport sector too; we must focus totally on him. By the same token, we cannot avoid concerns about costs (in a subsequent phase, probably due to the relative weight of the public sector in our business). Accordingly, customer obsessions and costs will be imperatives in our lines of business.
Automatic fare collection and contactless card systems are of great importance for urban public transport. They are the result of a major revolution which is even more important than globalization because, in certain cases, it underlies that process. This marks a general reversal of the trend in all industries and service sectors, a transition from a period of supply-driven rarity to a period of abundance where demand takes the upper hand. Transport must be in tune with this phenomenon. The customer must become king in the transport sector too; we must focus totally on him. By the same token, we cannot avoid concerns about costs (in a subsequent phase, probably due to the relative weight of the public sector in our business). Accordingly, customer obsessions and costs will be imperatives in our lines of business.
Automatic fare collection
Ampelas, A. (Autor:in)
01.01.2001
372522 byte
Aufsatz (Konferenz)
Elektronische Ressource
Englisch
TIBKAT | 1970
| British Library Conference Proceedings | 2001
Engineering Index Backfile | 1915
Automatic fare collection in transit: a synthesis of current practice
| Taylor & Francis Verlag | 1987
New Anglo-US fare collection alliance
British Library Online Contents | 1997