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Protecting Users’ Information and Dignity Through Privacy-Enhancing Design
The research presented in this paper discusses the risks that users of messaging services may face due to other user’s misuse of the formers’ personal information. While existing literature about privacy often focuses on the misbehavior of “Big-Tech” and governments, careless users can be as (or even more) dangerous to privacy as these institutions. Through a couple of examples where personal information is compromised in user-to-user conversations on two major messaging services (i.e., WhatsApp and Telegram) this paper analyses the phenomenon and how each platform’s design matches against it. The research here presented shows that both services have in place features that allow users to protect themselves from other users’ carelessness. However, it also shows there are existing loopholes that prevent a satisfactory level of protection and, through an exercise based on speculative design, suggests an alternative scenario were users have total control of their information as well as capacity to protect it against careless and malicious use from other users.
Protecting Users’ Information and Dignity Through Privacy-Enhancing Design
The research presented in this paper discusses the risks that users of messaging services may face due to other user’s misuse of the formers’ personal information. While existing literature about privacy often focuses on the misbehavior of “Big-Tech” and governments, careless users can be as (or even more) dangerous to privacy as these institutions. Through a couple of examples where personal information is compromised in user-to-user conversations on two major messaging services (i.e., WhatsApp and Telegram) this paper analyses the phenomenon and how each platform’s design matches against it. The research here presented shows that both services have in place features that allow users to protect themselves from other users’ carelessness. However, it also shows there are existing loopholes that prevent a satisfactory level of protection and, through an exercise based on speculative design, suggests an alternative scenario were users have total control of their information as well as capacity to protect it against careless and malicious use from other users.
Protecting Users’ Information and Dignity Through Privacy-Enhancing Design
Springer ser. in des. and Innovation
Martins, Nuno (Herausgeber:in) / Brandão, Daniel (Herausgeber:in) / Paiva, Francisco (Herausgeber:in) / Parrilli, Davide M. (Autor:in) / Hernández-Ramírez, Rodrigo (Autor:in)
19.09.2022
20 pages
Aufsatz/Kapitel (Buch)
Elektronische Ressource
Englisch
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