Eine Plattform für die Wissenschaft: Bauingenieurwesen, Architektur und Urbanistik
Eine Plattform für die Wissenschaft: Bauingenieurwesen, Architektur und Urbanistik
Paratransit Service in Indonesia: User Satisfaction and Future Choice
This paper explores user satisfaction with making use of paratransit in Bandung, Indonesia. User perceptions of attributes are analyzed using factor analysis to find representing attribute types and factors of service quality. Ordinal probit analysis is employed to explore the characteristics of users regarding their perception of satisfaction with the paratransit service. Binary logistic analysis is undertaken to predict users’ choice probability in making use of paratransit in the future when there is a service improvement. The study reveals that what may be of importance in developed countries carries a different weight of importance for paratransit users. This fact can be explained by describing the characteristics of users that expressed their satisfaction, which also explains the target market for this mode. The analysis reveals the notion that financial motives seem to dominate when users select to use paratransit.
Paratransit Service in Indonesia: User Satisfaction and Future Choice
This paper explores user satisfaction with making use of paratransit in Bandung, Indonesia. User perceptions of attributes are analyzed using factor analysis to find representing attribute types and factors of service quality. Ordinal probit analysis is employed to explore the characteristics of users regarding their perception of satisfaction with the paratransit service. Binary logistic analysis is undertaken to predict users’ choice probability in making use of paratransit in the future when there is a service improvement. The study reveals that what may be of importance in developed countries carries a different weight of importance for paratransit users. This fact can be explained by describing the characteristics of users that expressed their satisfaction, which also explains the target market for this mode. The analysis reveals the notion that financial motives seem to dominate when users select to use paratransit.
Paratransit Service in Indonesia: User Satisfaction and Future Choice
Basuki Joewono, Tri (Autor:in) / Kubota, Hisashi (Autor:in)
Transportation Planning and Technology ; 31 ; 325-345
01.06.2008
21 pages
Aufsatz (Zeitschrift)
Elektronische Ressource
Unbekannt
Paratransit Service in Indonesia: User Satisfaction and Future Choice
| Online Contents | 2008
Paratransit Customer: Modeling Elements of Satisfaction with Service
| British Library Online Contents | 1997
| Wiley | 2007