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Integrating Ergonomics in the Design Process: A Practical Case Study
The authors were commissioned to work as part of a design team in the production of a new supermarket checkout. The primary goals at the onset of the project were to reduce build costs and enhance customer interaction without compromising health and safety. The ergonomics issues identified through the initial literature search highlighted two key checkout operator considerations: the need to minimize the risk of musculoskeletal injury and the importance of factors other than equipment design, such as task design and training, in minimizing risk and optimizing performance. This paper discusses how these two considerations were maintained and developed throughout the design process as the original project goals changed. Its purpose is not to discuss the ergonomics of checkout design: rather, it uses the checkout design case history to highlight where the ergonomics practitioner can successfully contribute to project success.
Integrating Ergonomics in the Design Process: A Practical Case Study
The authors were commissioned to work as part of a design team in the production of a new supermarket checkout. The primary goals at the onset of the project were to reduce build costs and enhance customer interaction without compromising health and safety. The ergonomics issues identified through the initial literature search highlighted two key checkout operator considerations: the need to minimize the risk of musculoskeletal injury and the importance of factors other than equipment design, such as task design and training, in minimizing risk and optimizing performance. This paper discusses how these two considerations were maintained and developed throughout the design process as the original project goals changed. Its purpose is not to discuss the ergonomics of checkout design: rather, it uses the checkout design case history to highlight where the ergonomics practitioner can successfully contribute to project success.
Integrating Ergonomics in the Design Process: A Practical Case Study
Hitchcock, David (Autor:in) / Haines, Victoria (Autor:in) / Elton, Edward (Autor:in)
The Design Journal ; 7 ; 32-40
01.11.2004
9 pages
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
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