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Hitting the Mark With Benchmarking: Measuring Utility Performance in Lee County, Florida
Key TakeawaysBenchmarking can help water and wastewater utilities identify improvement areas to tackle challenges such as aging infrastructure, resource constraints, and climate change.Lee County Utilities (LCU) conducted a thorough analysis of operations, customer relations, and business management, aligning with Effective Utility Management principles.By evaluating metrics alongside comparable utilities on a statewide and national scale, LCU identified areas for improvement and adopted best practices for enhanced performance and efficiency.
Hitting the Mark With Benchmarking: Measuring Utility Performance in Lee County, Florida
Key TakeawaysBenchmarking can help water and wastewater utilities identify improvement areas to tackle challenges such as aging infrastructure, resource constraints, and climate change.Lee County Utilities (LCU) conducted a thorough analysis of operations, customer relations, and business management, aligning with Effective Utility Management principles.By evaluating metrics alongside comparable utilities on a statewide and national scale, LCU identified areas for improvement and adopted best practices for enhanced performance and efficiency.
Hitting the Mark With Benchmarking: Measuring Utility Performance in Lee County, Florida
Journal AWWA
Cohen, Nicole (Autor:in) / Nyfennegger, Jennifer (Autor:in) / Desai, Dharmin (Autor:in) / Duverge, Charlie (Autor:in) / Barroso, Henry (Autor:in)
Journal AWWA ; 116 ; 6-14
01.03.2024
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
Utility Evolution and Performance Benchmarking
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