Eine Plattform für die Wissenschaft: Bauingenieurwesen, Architektur und Urbanistik
Eine Plattform für die Wissenschaft: Bauingenieurwesen, Architektur und Urbanistik
E‐Consumers and Their Perception of Automated Parcel Stations
Home deliveries are the preferred delivery option of online consumers but they are not sustainable in the long term. They are very expensive and increase freight traffic while not necessarily decreasing shopping travel. Deliveries to a locker in an automated parcel station (APS) could be a more sustainable alternative but this solution is not very popular. This chapter assesses how urban citizens perceive this solution and what they like and dislike about it. It carries out an online questionnaire among sixty one people living in the city center of the Belgian city Ghent where the Belgian company responsible for the delivery of national and international mail operates eight APSs (bpack). Five of the APSs are located in or close to the city center. In Belgium, only a few companies offer lockers in APSs for e‐commerce deliveries.
E‐Consumers and Their Perception of Automated Parcel Stations
Home deliveries are the preferred delivery option of online consumers but they are not sustainable in the long term. They are very expensive and increase freight traffic while not necessarily decreasing shopping travel. Deliveries to a locker in an automated parcel station (APS) could be a more sustainable alternative but this solution is not very popular. This chapter assesses how urban citizens perceive this solution and what they like and dislike about it. It carries out an online questionnaire among sixty one people living in the city center of the Belgian city Ghent where the Belgian company responsible for the delivery of national and international mail operates eight APSs (bpack). Five of the APSs are located in or close to the city center. In Belgium, only a few companies offer lockers in APSs for e‐commerce deliveries.
E‐Consumers and Their Perception of Automated Parcel Stations
Taniguchi, Eiichi (Herausgeber:in) / Thompson, Eiichi (Herausgeber:in)
City Logistics 3 ; 147-160
30.05.2018
14 pages
Aufsatz/Kapitel (Buch)
Elektronische Ressource
Englisch