Detroit's Robust Full Lead Service Line Replacement Program: Fid-Bau Portal

Detroit's Robust Full Lead Service Line Replacement Program

Smalley, Samuel A. / Peckinpaugh, Bryan

In 2018, the state of Michigan implemented a revised Lead and Copper Rule that required replacement of all existing lead service lines.

Given Detroit's unique financial challenges, significant efforts were made to ensure swift compliance with new standards without the need to raise rates.

Expert teams in Detroit developed standard operating procedures to ensure efficient processes that are successful and have broad customer acceptance and compliance.

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Detroit's Robust Full Lead Service Line Replacement Program

Smalley, Samuel A. / Peckinpaugh, Bryan

Abstract

In 2018, the state of Michigan implemented a revised Lead and Copper Rule that required replacement of all existing lead service lines.

Given Detroit's unique financial challenges, significant efforts were made to ensure swift compliance with new standards without the need to raise rates.

Expert teams in Detroit developed standard operating procedures to ensure efficient processes that are successful and have broad customer acceptance and compliance.

Detroit's Robust Full Lead Service Line Replacement Program

Smalley, Samuel A. / Peckinpaugh, Bryan

Abstract

In 2018, the state of Michigan implemented a revised Lead and Copper Rule that required replacement of all existing lead service lines.

Given Detroit's unique financial challenges, significant efforts were made to ensure swift compliance with new standards without the need to raise rates.

Expert teams in Detroit developed standard operating procedures to ensure efficient processes that are successful and have broad customer acceptance and compliance.