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This article discusses the need for a metric that can be used to set priorities and assess progress toward improving the reliability of service. The article discusses a study by Dandy and Engelhardt (2006) that suggests the reliability goal should be based on the number of annual customer interruptions, which they call the total expected number of customer interruptions. The article points out that water utilities should have a system in place to measure the reliability of service, quantify the expected improvement in that reliability from infrastructure expenditures, and measure the actual level of improvement achieved. Water utilities should have reliability goals, and those goals should be the end point of the utilities' asset management plans.
This article discusses the need for a metric that can be used to set priorities and assess progress toward improving the reliability of service. The article discusses a study by Dandy and Engelhardt (2006) that suggests the reliability goal should be based on the number of annual customer interruptions, which they call the total expected number of customer interruptions. The article points out that water utilities should have a system in place to measure the reliability of service, quantify the expected improvement in that reliability from infrastructure expenditures, and measure the actual level of improvement achieved. Water utilities should have reliability goals, and those goals should be the end point of the utilities' asset management plans.
A Call for Reliability Standards
Rubin, Scott (Autor:in)
Journal ‐ American Water Works Association ; 103 ; 22-24
01.01.2011
3 pages
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
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