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The San Jose Water Co.'s annual water quality report is the cornerstone of the utility's public education program. The report, created in response to news reports about the quality of groundwater in Silicon Valley, attempts to “set the record straight” regarding the quality of water delivered to customers. The report, a bill stuffer, is sent to all customers. It describes water supply sources, treatment processes, and water quality control programs; it also includes a table comparing local water quality with state and federal drinking water standards. The author conducted an informal survey of industry practices concerning water quality reports. All respondents provide some type of water quality data for customers on request, but only 3 percent of regularly distribute such reports to all customers.
The San Jose Water Co.'s annual water quality report is the cornerstone of the utility's public education program. The report, created in response to news reports about the quality of groundwater in Silicon Valley, attempts to “set the record straight” regarding the quality of water delivered to customers. The report, a bill stuffer, is sent to all customers. It describes water supply sources, treatment processes, and water quality control programs; it also includes a table comparing local water quality with state and federal drinking water standards. The author conducted an informal survey of industry practices concerning water quality reports. All respondents provide some type of water quality data for customers on request, but only 3 percent of regularly distribute such reports to all customers.
Who Reads a Water Quality Report?
Yoo, R. Scott (Autor:in)
01.07.1990
1 pages
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
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