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Proactive Management of Aesthetic Quality to Maintain Customer Confidence
“Water quality aesthetics” describes various customer concerns, such as taste and odor, color, turbidity, and effects of pipe corrosion.
As end users, customers are on the front lines of emergent water issues and can indicate aesthetic quality changes for water suppliers.
Managing aesthetic quality in a proactive manner not only can save a water supplier money but also build public confidence.
Proactive Management of Aesthetic Quality to Maintain Customer Confidence
“Water quality aesthetics” describes various customer concerns, such as taste and odor, color, turbidity, and effects of pipe corrosion.
As end users, customers are on the front lines of emergent water issues and can indicate aesthetic quality changes for water suppliers.
Managing aesthetic quality in a proactive manner not only can save a water supplier money but also build public confidence.
Proactive Management of Aesthetic Quality to Maintain Customer Confidence
Adams, Hunter (Autor:in) / Pochiraju, Susheera (Autor:in) / Barrowman, Polly (Autor:in) / Chowdhury, Zaid K. (Autor:in) / Voegele, Trevor P. (Autor:in) / McGuire, Michael J. (Autor:in) / Bartrand, Timothy A. (Autor:in) / Fulmer, Alice H. (Autor:in)
Journal ‐ American Water Works Association ; 115 ; 50-57
01.10.2023
1 pages
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
Taste , Odor , Color , Turbidity , Pipes , Corrosion , Water Quality , Iron , Manganese , Contaminants , Utility Management
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