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In his column, AWWA Executive Director Jack Hoffbuhr reflects over the past 125 years of the American Water Works Association's history and how it has evolved to meet changing member needs that have been dictated by an increasingly complex regulatory environment, aging infrastructure, political intrigue, and consumer demands. He discusses the current climate of public distrust and cynicism in government and the corporate world, and stresses the importance of water utilities tackling the issue of consumer confidence head on, developing a culture based on communicating with and involving their governing boards, consumers, and other stakeholders regarding the difficult choices that must be made to ensure a viable water supply.
In his column, AWWA Executive Director Jack Hoffbuhr reflects over the past 125 years of the American Water Works Association's history and how it has evolved to meet changing member needs that have been dictated by an increasingly complex regulatory environment, aging infrastructure, political intrigue, and consumer demands. He discusses the current climate of public distrust and cynicism in government and the corporate world, and stresses the importance of water utilities tackling the issue of consumer confidence head on, developing a culture based on communicating with and involving their governing boards, consumers, and other stakeholders regarding the difficult choices that must be made to ensure a viable water supply.
The Next 125 Years
Hoffbuhr, Jack W. (Autor:in)
01.01.2006
1 pages
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
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