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Water Utility Options for Low‐Income Assistance Programs
As water rates increase, in many cases faster than the public's ability to pay, greater numbers of water utility customers may experience difficulty paying their water bills, even for basic levels of service. Fortunately, there are many ways that utility managers can address affordability issues, including assistance programs that benefit both customers and the water utility. This article discusses the experiences of the City of Portland, Oregon, with more than 15 years of helping its low‐income customers pay their bills on time and avoid shutoffs.
Water Utility Options for Low‐Income Assistance Programs
As water rates increase, in many cases faster than the public's ability to pay, greater numbers of water utility customers may experience difficulty paying their water bills, even for basic levels of service. Fortunately, there are many ways that utility managers can address affordability issues, including assistance programs that benefit both customers and the water utility. This article discusses the experiences of the City of Portland, Oregon, with more than 15 years of helping its low‐income customers pay their bills on time and avoid shutoffs.
Water Utility Options for Low‐Income Assistance Programs
Hasson, David S. (Autor:in)
Journal ‐ American Water Works Association ; 94 ; 128-138
01.04.2002
11 pages
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
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