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Recent Developments in Customer Response and Quality Assessment

Spiller, D. / Loughborough University; Department of Information and Library Studies; Library & Information Statistics Unit (LISU)

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Recent Developments in Customer Response and Quality Assessment

Spiller, D. / Loughborough University; Department of Information and Library Studies; Library & Information Statistics Unit (LISU)

Recent Developments in Customer Response and Quality Assessment

Spiller, D. / Loughborough University; Department of Information and Library Studies; Library & Information Statistics Unit (LISU)

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Document information

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Title:

Recent Developments in Customer Response and Quality Assessment

Contributors:

Spiller, D. (author) / Spiller, D. / Loughborough University; Department of Information and Library Studies; Library & Information Statistics Unit (LISU)

Conference:

Seminar, Public library plans ; 1998 ; Loughborough

Published in:

Public library plans ; 71-78

OCCASIONAL PAPER- LOUGHBOROUGH UNIVERSITY OF TECHNOLOGY DEPARTMENT OF INFORMATION AND LIBRARY STUDIES LIBRARY AND INFORMATION STATISTICS UNIT

Publication date:

1998-01-01

Size:

8 pages

ISBN:

1901786129

Type of media:

Conference paper

Type of material:

Language:

English

Keywords:

public library plans , LISU , library studies

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