A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Total Quality Management and User Satisfaction
Total Quality Management and User Satisfaction
Total Quality Management and User Satisfaction
Sasikala, C. (author) / Dhawan, S. M. / Indian Library Association
46th, All India library conference; Quest for quality strategies and applications in library and information services ; 2001 ; Ahmedabad, India
2001-01-01
7 pages
Theme title: Quality assurance in library and information services
Conference paper
English
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