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Setting and evaluating customer service standards
Setting and evaluating customer service standards
Setting and evaluating customer service standards
Speers, A. (author) / Burn, S. (author) / MacDonald, D. H. (author) / Young, M. (author) / Syme, G. (author) / International Water Association
3rd, World water congress; water services management, operations and monitoring ; 2002 ; Melbourne, Australia
2003-01-01
8 pages
Conference paper
English
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