Measuring Service Quality of Libraries Using `Servqual'

Kumar, V. (author) / Singh, D.V. / Indian Library Association

53rd, All India library conference; Developing library and information resources and services in the internet era ; 2007 ; Hyderabad, India

All India library conference; Developing library and information resources and services in the internet era ; 524-530

ALL INDIA LIBRARY CONFERENCE ; 53

2007-01-01

7 pages

8185216428

Conference paper

Print

English

Library , Information resources , Information services , Internet era