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    Systematic Quantitative and Qualitative Reference Transaction Assessment: An Approach for Service Improvements

    New search for: Buckley, E.
    New search for: Tancheva, K.
    New search for: Li, X.
    New search for: Hiller, S.

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    Systematic Quantitative and Qualitative Reference Transaction Assessment: An Approach for Service Improvements

    New search for: Buckley, E.
    New search for: Tancheva, K.
    New search for: Li, X.
    New search for: Hiller, S.

    Access

    Access via TIB
    Check availability in my library
    Order at Subito €

    Systematic Quantitative and Qualitative Reference Transaction Assessment: An Approach for Service Improvements

    New search for: Buckley, E.
    New search for: Tancheva, K.
    New search for: Li, X.
    New search for: Hiller, S.

    Access

    Access via TIB
    Check availability in my library
    Order at Subito €

    Access

    Access via TIB
    Check availability in my library
    Order at Subito €

    Page navigation

    Document information
    Similar titles

    Export, share and cite

    Document information
    Title:

    Systematic Quantitative and Qualitative Reference Transaction Assessment: An Approach for Service Improvements

    Contributors:

    Buckley, E. (author) / Tancheva, K. (author) / Li, X. (author) / Hiller, S.

    Conference:

    Library Assessment Conference; building effective, sustainable, practical assessment ; 2008 ; Seattle, Wash

    Published in:

    Library Assessment Conference; building effective, sustainable, practical assessment ; 375-386

    Publication date:

    2009-01-01

    Size:

    12 pages

    Remarks:

    Includes bibliographical references and index

    ISBN:

    1594078149 , 9781594078149

    Type of media:

    Conference paper

    Type of material:

    Print

    Language:

    English

    Keywords:

    Academic libraries , Libraries

    © Metadata Copyright the British Library Board and other contributors. All rights reserved.

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