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Contact Centres - the missing link between high value manufacturing & service?
Contact Centres - the missing link between high value manufacturing & service?
Contact Centres - the missing link between high value manufacturing & service?
MacBryde, J. (author) / Smith, M. (author) / British Academy of Management
Annual Conference Proceedings, British Academy of Management; the Academy goes relevant ; 2008 ; Harrogate
2008-01-01
IOR4
Held on CD-ROM; Held in e-store (RMS)
Conference paper
English
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