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Studies on hospital management transformation
"The management consulting team headed by Mr. Jian Di has provided strategic management consulting services for over 700 medical institutions and has rendered guidance for more than 100 medical institutions in constructing patient-centric hospital cultures. Studies on Hospital Management Transformation reflects Mr Jian Di's more than 40 years of management experience, including nearly 20 years of experience in hospital management. Condensing Mr Jian's thoughts on patient-centric care in hospital culture, this book introduces a method to systematically evaluate and construct hospital culture using 32 procedures and 500 indicators. Theoretically innovative and easy to operate, the proposed system easily produces the desired effect in constructing patient-centric hospital cultures while defying conventional cultural concepts. Due to the absence of a clear evaluation standard and system, the majority of hospital management personnel in China are uncertain of how to evaluate and construct hospital culture. This book presents a theoretical model, evaluation indicators and improvement objectives of hospital culture. Beyond theories, it also includes substantial systematic approaches and practical construction cases which make this book highly applicable. The theoretical system of the patient-centric hospital culture has been applied in over 100 medical institutions. This book should be taken as an essential guidebook for hospital management"--Publisher's website
About the author -- Foreword -- Preface -- Introduction -- Defining hospital culture using basic values. Hospital culture without core values. Defining hospital culture. Basic ideas for research and implementation of participatory hospital culture. Establishing a hospital culture evaluation model -- The experience of patients and their family members. Catering to people's visual sense. Using warm and pleasant words. Providing fresh air for patients. Pleasant smells and palatable food. Warmth and comfort. Leaving a good impression on patients -- Hospital culture construction. Diagnosing hospital culture. Formulating measures of improvement for hospital culture construction. Implementing hospital culture construction. Various hospital culture construction activities. Executive force in hospital culture construction. Cases of management and assessment of hospital culture construction -- Annex : quality control circle management scheme of Cengong County People's Hospital -- Index.
Studies on hospital management transformation
"The management consulting team headed by Mr. Jian Di has provided strategic management consulting services for over 700 medical institutions and has rendered guidance for more than 100 medical institutions in constructing patient-centric hospital cultures. Studies on Hospital Management Transformation reflects Mr Jian Di's more than 40 years of management experience, including nearly 20 years of experience in hospital management. Condensing Mr Jian's thoughts on patient-centric care in hospital culture, this book introduces a method to systematically evaluate and construct hospital culture using 32 procedures and 500 indicators. Theoretically innovative and easy to operate, the proposed system easily produces the desired effect in constructing patient-centric hospital cultures while defying conventional cultural concepts. Due to the absence of a clear evaluation standard and system, the majority of hospital management personnel in China are uncertain of how to evaluate and construct hospital culture. This book presents a theoretical model, evaluation indicators and improvement objectives of hospital culture. Beyond theories, it also includes substantial systematic approaches and practical construction cases which make this book highly applicable. The theoretical system of the patient-centric hospital culture has been applied in over 100 medical institutions. This book should be taken as an essential guidebook for hospital management"--Publisher's website
About the author -- Foreword -- Preface -- Introduction -- Defining hospital culture using basic values. Hospital culture without core values. Defining hospital culture. Basic ideas for research and implementation of participatory hospital culture. Establishing a hospital culture evaluation model -- The experience of patients and their family members. Catering to people's visual sense. Using warm and pleasant words. Providing fresh air for patients. Pleasant smells and palatable food. Warmth and comfort. Leaving a good impression on patients -- Hospital culture construction. Diagnosing hospital culture. Formulating measures of improvement for hospital culture construction. Implementing hospital culture construction. Various hospital culture construction activities. Executive force in hospital culture construction. Cases of management and assessment of hospital culture construction -- Annex : quality control circle management scheme of Cengong County People's Hospital -- Index.
Studies on hospital management transformation
Jian, Di (author)
2020
1 Online-Ressource (xxv, 265 Seiten)
Diagramme
Campusweiter Zugriff (Universität Hannover) - Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots.
Includes index
Book
Electronic Resource
English
BKL:
56.86
Sozialbauten, Krankenhausbau
/
44.17
Stationäres Gesundheitswesen, Krankenhauswesen
DDC:
362.110951
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