A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Normalizing White-Collar Wrongdoing in Professional Service Firms
https://orcid.org/0000-0001-7687-831X
There is extensive literature on top managers committing wrongdoing, but few studies examine white-collar wrongdoing. Drawing on the experiences of a professional service firm, we examine why and how engineering consultants normalize wrongdoing. Leveraging bounded rationality theory, we find that organizational myopia promotes inadequate administrative systems that hold consultants prisoner to their rules and procedures, leading to normalized wrongdoing. Our theoretical contributions are threefold: (1) we contribute to the literature on wrongdoing, presenting the relation between organizational myopia and normalized wrongdoing, (2) we contribute to the administrative systems literature, showing their link with poor project performance, and (3) we show how administrative systems and normalized wrongdoing play a role in project scope creep. We introduce an iceberg model to show that the failed project (the tip of the iceberg) is due to organizational myopia and inefficient administrative systems that need to be addressed before starting any project.
Normalizing White-Collar Wrongdoing in Professional Service Firms
https://orcid.org/0000-0001-7687-831X
There is extensive literature on top managers committing wrongdoing, but few studies examine white-collar wrongdoing. Drawing on the experiences of a professional service firm, we examine why and how engineering consultants normalize wrongdoing. Leveraging bounded rationality theory, we find that organizational myopia promotes inadequate administrative systems that hold consultants prisoner to their rules and procedures, leading to normalized wrongdoing. Our theoretical contributions are threefold: (1) we contribute to the literature on wrongdoing, presenting the relation between organizational myopia and normalized wrongdoing, (2) we contribute to the administrative systems literature, showing their link with poor project performance, and (3) we show how administrative systems and normalized wrongdoing play a role in project scope creep. We introduce an iceberg model to show that the failed project (the tip of the iceberg) is due to organizational myopia and inefficient administrative systems that need to be addressed before starting any project.
Normalizing White-Collar Wrongdoing in Professional Service Firms
https://orcid.org/0000-0001-7687-831X
There is extensive literature on top managers committing wrongdoing, but few studies examine white-collar wrongdoing. Drawing on the experiences of a professional service firm, we examine why and how engineering consultants normalize wrongdoing. Leveraging bounded rationality theory, we find that organizational myopia promotes inadequate administrative systems that hold consultants prisoner to their rules and procedures, leading to normalized wrongdoing. Our theoretical contributions are threefold: (1) we contribute to the literature on wrongdoing, presenting the relation between organizational myopia and normalized wrongdoing, (2) we contribute to the administrative systems literature, showing their link with poor project performance, and (3) we show how administrative systems and normalized wrongdoing play a role in project scope creep. We introduce an iceberg model to show that the failed project (the tip of the iceberg) is due to organizational myopia and inefficient administrative systems that need to be addressed before starting any project.
Normalizing White-Collar Wrongdoing in Professional Service Firms
J. Manage. Eng.
Krystallis, Ilias (author) / Locatelli, Giorgio (author)
2022-09-01
Article (Journal)
Electronic Resource
English
Downsizing Service Shops and Professional Service Firms
| British Library Conference Proceedings | 1998
Comfort for white-collar workers
| Engineering Index Backfile | 1940
White collar CCT - threat or opportunity?
| British Library Online Contents | 1992
Corporate Ecologies of Business Travel in Professional Service Firms
| Online Contents | 2009