A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
The Briefing Process:Examining the Client-Consultant Relationship through a case
This paper presents the outcome of a Master thesis in Service Design done at Aalborg University and it examines the client-designer relationship in the briefing process of service design projects, in order to highlight the importance of this crucial but often overlooked part of the design process as a whole. The authors explore this perspective through a specific case developed in collaboration with the Royal Library of Denmark. Besides the case, further insights from professional practitioners are discussed to provide recommendations for how service design consultants and prospective clients alike may approach the service design briefing phase from both sides of the table.
The Briefing Process:Examining the Client-Consultant Relationship through a case
This paper presents the outcome of a Master thesis in Service Design done at Aalborg University and it examines the client-designer relationship in the briefing process of service design projects, in order to highlight the importance of this crucial but often overlooked part of the design process as a whole. The authors explore this perspective through a specific case developed in collaboration with the Royal Library of Denmark. Besides the case, further insights from professional practitioners are discussed to provide recommendations for how service design consultants and prospective clients alike may approach the service design briefing phase from both sides of the table.
The Briefing Process:Examining the Client-Consultant Relationship through a case
Becermen, Begüm (author) / Grøndal, Esben (author) / Götzen, Amalia De (author)
2018-01-01
Becermen , B , Grøndal , E & Götzen , A D 2018 , The Briefing Process : Examining the Client-Consultant Relationship through a case . in ServDes2018 - Service Design Proof of Concept : Proceedings of the ServDes.2018 Conference . , 002 , Linköping University Electronic Press , Linköping Electronic Conference Proceedings , pp. 13-24 , Service Design and Innovation Conference , Milan , Italy , 18/06/2018 . < http://www.servdes.org/wp/wp-content/uploads/2018/07/2.pdf >
Article (Journal)
Electronic Resource
English
DDC:
720
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