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Well Connected. What does design offer in the complexity of blood donation management
Person centred design has generated significant attention in the business press and has been heralded as a novel problem-solving methodology well suited to the often-cited challenges and complex problems which organisations face, but offers up questions of the role that the designer should take on in co-designing with users. Through a person-centred approach to innovation we argue that designers can play a significant role in complex problem solving. This paper proposes that it is in the co-development between user-input and ideas, and the designers’ sensibility, idea-generation, visualisation and future-casting that innovative solutions are arrived at. This paper draws upon the ‘Experience Labs’ method, an approach derived from the Institute of Design Innovation at the Glasgow School of Art. The authors present preliminary findings from a design-led approach to creative problem solving within the context of health and social care, referencing a project delivered in partnership with a blood donation service.
Well Connected. What does design offer in the complexity of blood donation management
Person centred design has generated significant attention in the business press and has been heralded as a novel problem-solving methodology well suited to the often-cited challenges and complex problems which organisations face, but offers up questions of the role that the designer should take on in co-designing with users. Through a person-centred approach to innovation we argue that designers can play a significant role in complex problem solving. This paper proposes that it is in the co-development between user-input and ideas, and the designers’ sensibility, idea-generation, visualisation and future-casting that innovative solutions are arrived at. This paper draws upon the ‘Experience Labs’ method, an approach derived from the Institute of Design Innovation at the Glasgow School of Art. The authors present preliminary findings from a design-led approach to creative problem solving within the context of health and social care, referencing a project delivered in partnership with a blood donation service.
Well Connected. What does design offer in the complexity of blood donation management
Thorup, Tine (author) / Ballie, Jen (author) / Angoshtari, Marjan (author)
2017-07-28
Thorup , T , Ballie , J & Angoshtari , M 2017 , ' Well Connected. What does design offer in the complexity of blood donation management ' , Design Journal , vol. 20 , no. sup1 , pp. S2569-S2579 . https://doi.org/10.1080/14606925.2017.1352768
Article (Journal)
Electronic Resource
English
Well Connected. What does design offer in the complexity of blood donation management
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