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Improving Business Agility with Upstream process
In the context of software development terms upstream and downstream might sound familiar, but many organizations do not understand the difference between them. The upstream focuses discovering selected development ideas or feedbacks, while the downstream is focusing delivery of the selected work items discovered in the upstream. It is inevitable for the organization to have the upstream process, since it can reduce number of available development options by selecting the ones that bring the most value to business and customers. The case organization of this Thesis is struggling with a constant stream of the development ideas and feedbacks and needs improvements for the upstream process to maintain balance and manage the work on the top of the large funnel of options. Accordingly, the objective of this Thesis is to propose a solution that creates a consistent and visualized stream of ideas and defines stages for their refinement. Action research methodology is used to conduct the study along with qualitative research with some elements of quantitative analysis. The study was executed by using multiple data collection methods such as interviews, observations, questionnaires, and document analysis. The research design of this Thesis consists of five steps where data is gathered in three data collection rounds. The study is conducted in three phases. First, the current state of the upstream process in the case organization is investigated and existing pain points are analyzed. Second, the best practices from literature are recognized and third, the proposal building, and validation is executed based on the identified development needs. The outcome of the Thesis, the final proposal represents the key elements which the case organization can utilize to create a consistent and visualized stream of ideas and defines stages for their refinement. The proposal defines the four key elements that are crucial to improve the upstream process: visualizing ideas and process steps, limiting work-in-progress, creating explicit ...
Improving Business Agility with Upstream process
In the context of software development terms upstream and downstream might sound familiar, but many organizations do not understand the difference between them. The upstream focuses discovering selected development ideas or feedbacks, while the downstream is focusing delivery of the selected work items discovered in the upstream. It is inevitable for the organization to have the upstream process, since it can reduce number of available development options by selecting the ones that bring the most value to business and customers. The case organization of this Thesis is struggling with a constant stream of the development ideas and feedbacks and needs improvements for the upstream process to maintain balance and manage the work on the top of the large funnel of options. Accordingly, the objective of this Thesis is to propose a solution that creates a consistent and visualized stream of ideas and defines stages for their refinement. Action research methodology is used to conduct the study along with qualitative research with some elements of quantitative analysis. The study was executed by using multiple data collection methods such as interviews, observations, questionnaires, and document analysis. The research design of this Thesis consists of five steps where data is gathered in three data collection rounds. The study is conducted in three phases. First, the current state of the upstream process in the case organization is investigated and existing pain points are analyzed. Second, the best practices from literature are recognized and third, the proposal building, and validation is executed based on the identified development needs. The outcome of the Thesis, the final proposal represents the key elements which the case organization can utilize to create a consistent and visualized stream of ideas and defines stages for their refinement. The proposal defines the four key elements that are crucial to improve the upstream process: visualizing ideas and process steps, limiting work-in-progress, creating explicit ...
Improving Business Agility with Upstream process
Auvinen, Anna (author)
2023-01-01
URN:NBN:fi:amk-2023060220766
Theses
Electronic Resource
English
DDC:
710
British Library Conference Proceedings | 2005
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