A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Sourcing energy services in business-to-business contexts : practices among end-customers
Facing increased pressure to use renewable energy and achieve energy efficiency, organisations have the complex task of sourcing energy services from energy providers in business-to-business (B2B) contexts. We aimed to explore how customers in such contexts approach the sourcing of energy services. Our theoretical and empirical approach linked energy as a service offering and customer-provider interfaces used in sourcing energy services to elucidate the practices adopted in such sourcing by customers in B2B contexts. To that end, we employed a qualitative research approach using the Gioia methodology and conducted 18 semi-structured interviews with representatives of 18 firms in the B2B market for energy services in Sweden. Our results revealed two central categories of how energy services are sourced: basic and advanced. The theorising of those categories as forms of direct and indirect energy efficiency, combined with four types of energy services-information-, analysis-, improvement- and contract-oriented services, which include a description of energy services exchanged, where the customer uses the energy service, the customer's sourcing practices and characteristics of sourcing practices-provides important contributions to the literature on energy services. In turn, we propose a four-part typology of interfaces used by providers and customers of energy services that considers the type of services sourced.
Sourcing energy services in business-to-business contexts : practices among end-customers
Facing increased pressure to use renewable energy and achieve energy efficiency, organisations have the complex task of sourcing energy services from energy providers in business-to-business (B2B) contexts. We aimed to explore how customers in such contexts approach the sourcing of energy services. Our theoretical and empirical approach linked energy as a service offering and customer-provider interfaces used in sourcing energy services to elucidate the practices adopted in such sourcing by customers in B2B contexts. To that end, we employed a qualitative research approach using the Gioia methodology and conducted 18 semi-structured interviews with representatives of 18 firms in the B2B market for energy services in Sweden. Our results revealed two central categories of how energy services are sourced: basic and advanced. The theorising of those categories as forms of direct and indirect energy efficiency, combined with four types of energy services-information-, analysis-, improvement- and contract-oriented services, which include a description of energy services exchanged, where the customer uses the energy service, the customer's sourcing practices and characteristics of sourcing practices-provides important contributions to the literature on energy services. In turn, we propose a four-part typology of interfaces used by providers and customers of energy services that considers the type of services sourced.
Sourcing energy services in business-to-business contexts : practices among end-customers
Poblete, Leon (author) / Halldorsson, Arni (author)
2023-01-01
ISI:000936322100002
Article (Journal)
Electronic Resource
English
DDC:
690
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