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Probing for innovation : how small design teams collaborate
Ongoing globalization is placing greater demands on industry. One strategy to stay competitive is to move from supplying only hardware to supplying total offers, e.g. thrust on wings or power by the hour. The total offer is a combination of a product and service, a product service system. This approach to the product development process focuses on the function of the offered system, i.e. functional product development. The function provider retains the ownership and responsibility of the function carrier, i.e. the hardware. This makes for greater risk, but also greater revenue. To deal with this new reality companies are collaborating to supply these types of total offer. Another aspect of retaining ownership of the function carrier is that through continuous innovations, companies can improve the product over the life cycle of the offer. In an industrial context, and often in a global setting, designing is primarily performed through collaboration in teams, e.g. a group of people possessing distinct competences respectively contributing to the task. Hence, with the deployment of a functional product development strategy, the team is given the challenge to collaborate as a global team, i.e. the individuals of the team are spread over a number of companies, sites and countries. Yet another challenge is to increase the innovation in the team. Consequently, with these diverse teams the ability to express thoughts, ideas and different point of views is important for team-based design. The team must not only solve a design task, but also understand and define the task. This kind of design is by default ill-defined and thus referred to as a ‘wicked problem’. However, it is in these wicked design tasks that new and breakthrough products are most likely to be found. But to reach the goal of innovation, the team must allow and embrace ambiguity, as well as act in a supportive environment. The purpose in this thesis is to illustrate activities in design teams when confronted with wicked design tasks. The focus is on how ...
Probing for innovation : how small design teams collaborate
Ongoing globalization is placing greater demands on industry. One strategy to stay competitive is to move from supplying only hardware to supplying total offers, e.g. thrust on wings or power by the hour. The total offer is a combination of a product and service, a product service system. This approach to the product development process focuses on the function of the offered system, i.e. functional product development. The function provider retains the ownership and responsibility of the function carrier, i.e. the hardware. This makes for greater risk, but also greater revenue. To deal with this new reality companies are collaborating to supply these types of total offer. Another aspect of retaining ownership of the function carrier is that through continuous innovations, companies can improve the product over the life cycle of the offer. In an industrial context, and often in a global setting, designing is primarily performed through collaboration in teams, e.g. a group of people possessing distinct competences respectively contributing to the task. Hence, with the deployment of a functional product development strategy, the team is given the challenge to collaborate as a global team, i.e. the individuals of the team are spread over a number of companies, sites and countries. Yet another challenge is to increase the innovation in the team. Consequently, with these diverse teams the ability to express thoughts, ideas and different point of views is important for team-based design. The team must not only solve a design task, but also understand and define the task. This kind of design is by default ill-defined and thus referred to as a ‘wicked problem’. However, it is in these wicked design tasks that new and breakthrough products are most likely to be found. But to reach the goal of innovation, the team must allow and embrace ambiguity, as well as act in a supportive environment. The purpose in this thesis is to illustrate activities in design teams when confronted with wicked design tasks. The focus is on how ...
Probing for innovation : how small design teams collaborate
Bergström, Mattias (author)
2009-01-01
Doctoral thesis / Luleå University of Technology 1 jan 1997 → …, 1402-1544
Theses
Electronic Resource
English
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