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A platform for research: civil engineering, architecture and urbanism
Process for Mapping Challenges of Cross-Border Mobility in the Barents Region
There is a challenge in identifying problems in common to tackle them creatively and jointly in Mobility as a Service (MaaS) development. This all requires collaboration and commitment, which is a wicked problem and a novel perspective in transportation and MaaS development. Mess Map™ is a tool to aid in creating shared understanding in cross-border mobility in the Barents region. Mess Map™ is a giant map that aims to map the whole complexity through a dialogue among the relevant stakeholders involved. In this case study, there were five transportation and MaaS projects besides other relevant stakeholders involved. The meetings were facilitated and run from a service design perspective that has a co-creational and holistic aim. The objective was to understand how the tool can be used in a service design process and how it can help the stakeholders to engage and find common goals.
Process for Mapping Challenges of Cross-Border Mobility in the Barents Region
There is a challenge in identifying problems in common to tackle them creatively and jointly in Mobility as a Service (MaaS) development. This all requires collaboration and commitment, which is a wicked problem and a novel perspective in transportation and MaaS development. Mess Map™ is a tool to aid in creating shared understanding in cross-border mobility in the Barents region. Mess Map™ is a giant map that aims to map the whole complexity through a dialogue among the relevant stakeholders involved. In this case study, there were five transportation and MaaS projects besides other relevant stakeholders involved. The meetings were facilitated and run from a service design perspective that has a co-creational and holistic aim. The objective was to understand how the tool can be used in a service design process and how it can help the stakeholders to engage and find common goals.
Process for Mapping Challenges of Cross-Border Mobility in the Barents Region
Suoheimo, Mari (author) / Lusikka, Toni (author) / Boujut, Jean-François / Cascini, Gaetano / Ahmed-Kristensen, Saeema / Georgiev, Georgi V. / Iivari, Netta
2020-08-27
Suoheimo , M & Lusikka , T 2020 , Process for Mapping Challenges of Cross-Border Mobility in the Barents Region . in J-F Boujut , G Cascini , S Ahmed-Kristensen , G V Georgiev & N Iivari (eds) , Proceedings of the 6th International Conference on Design Creativity, ICDC 2020 . Design society , Glasgow , pp. 168-177 , INTERNATIONAL CONFERENCE ON DESIGN CREATIVITY , Oulu , Finland , 26.08.2020 . https://doi.org/10.35199/ICDC.2020.21
Article (Journal)
Electronic Resource
English
Process for Mapping Challenges of Cross-Border Mobility in the Barents Region
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