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Co-creation of sustainable smart cities:Users, participation and service design
The starting point of this paper is to develop new ubiquitous and participative services for sustainable urban planning using mixed reality and other relevant technologies. To support communication between stakeholders, we have created a demo service that can be situated in public places such as interactive displays, designed for community content sharing, close to people flows in cities. It can also be used in public planning events as well as anywhere with personal devices. The service combines visualizations and virtual environments by mixing panoramic imaging and architectural drawings of future urban plans, and includes user-centred interactions such as questionnaires and commenting tools. In this paper, we focus on social issues and the implications of this kind of services, especially trying to understand user values, needs and preferences in participative urban planning service. Political decision makers, city officials and citizens participated in this research to clarify how they perceive the new digital concepts, and how these digital services should be designed and offered for users to support public participation and collaboration in future urban planning projects. Important changes in urban planning would be to increase information and communication and present more alternatives at the early stages of projects. According to the different stakeholders involved in this research, informing the public how their feedback has been taken into consideration and developing real-time feedback channels would enhance participatory urban planning.
Co-creation of sustainable smart cities:Users, participation and service design
The starting point of this paper is to develop new ubiquitous and participative services for sustainable urban planning using mixed reality and other relevant technologies. To support communication between stakeholders, we have created a demo service that can be situated in public places such as interactive displays, designed for community content sharing, close to people flows in cities. It can also be used in public planning events as well as anywhere with personal devices. The service combines visualizations and virtual environments by mixing panoramic imaging and architectural drawings of future urban plans, and includes user-centred interactions such as questionnaires and commenting tools. In this paper, we focus on social issues and the implications of this kind of services, especially trying to understand user values, needs and preferences in participative urban planning service. Political decision makers, city officials and citizens participated in this research to clarify how they perceive the new digital concepts, and how these digital services should be designed and offered for users to support public participation and collaboration in future urban planning projects. Important changes in urban planning would be to increase information and communication and present more alternatives at the early stages of projects. According to the different stakeholders involved in this research, informing the public how their feedback has been taken into consideration and developing real-time feedback channels would enhance participatory urban planning.
Co-creation of sustainable smart cities:Users, participation and service design
Oksman, Virpi (author) / Väätänen, Antti (author) / Ylikauppila, Mari (author) / Mauri, Jaime Lloret / Koch, Sönke
2014-01-01
Oksman , V , Väätänen , A & Ylikauppila , M 2014 , Co-creation of sustainable smart cities : Users, participation and service design . in J L Mauri & S Koch (eds) , UBICOMM 2014: The Eighth International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies . International Academy, Research, and Industry Association IARIA , International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies , vol. 8 , pp. 189-195 , 8th International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies, UBICOMM 2014 , Rome , Italy , 24/08/14 . < http://www.thinkmind.org/download.php?articleid=ubicomm_2014_7_20_10039 >
Article (Journal)
Electronic Resource
English
participatory design , mobile mixed reality , ubiquitous services , urban planning , user experiences , /dk/atira/pure/sustainabledevelopmentgoals/sustainable_cities_and_communities , name=SDG 11 - Sustainable Cities and Communities , /dk/atira/pure/sustainabledevelopmentgoals/peace_justice_and_strong_institutions , name=SDG 16 - Peace , Justice and Strong Institutions , /dk/atira/pure/sustainabledevelopmentgoals/partnerships , name=SDG 17 - Partnerships for the Goals
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