A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Corporate social responsibility and sustainability in a hospitality family business
The triple bottom line of sustainability has been the foundation to assess the overall performance of organizations in the hospitality sector. Family businesses are operating in a very competitive environment, and their practices are heavily scrutinised by stakeholders. This paper con-siders the value of action research in the field of family businesses in the hospitality sector through the prism of organizational learning. The focus of the research is to understand how a Scottish family business learns and implements corporate social responsibility and sustainability practices and how they embed the practices in their activities in a bed and breakfast. The family business used in this research is based in Paisley, Scotland. The use of action research enabled this research to follow a recurring spiral learning process of diagnosing, planning, acting, and evaluating to achieve organizational learning. The action learning contributed to re-thinking the communication between actors involved in the Scottish hospitality sector and family businesses to open a dialogue and produce norms and to contribute to knowledge about a new small-business social responsibility orbital framework.
Corporate social responsibility and sustainability in a hospitality family business
The triple bottom line of sustainability has been the foundation to assess the overall performance of organizations in the hospitality sector. Family businesses are operating in a very competitive environment, and their practices are heavily scrutinised by stakeholders. This paper con-siders the value of action research in the field of family businesses in the hospitality sector through the prism of organizational learning. The focus of the research is to understand how a Scottish family business learns and implements corporate social responsibility and sustainability practices and how they embed the practices in their activities in a bed and breakfast. The family business used in this research is based in Paisley, Scotland. The use of action research enabled this research to follow a recurring spiral learning process of diagnosing, planning, acting, and evaluating to achieve organizational learning. The action learning contributed to re-thinking the communication between actors involved in the Scottish hospitality sector and family businesses to open a dialogue and produce norms and to contribute to knowledge about a new small-business social responsibility orbital framework.
Corporate social responsibility and sustainability in a hospitality family business
Fonseca, Ana Paula (author) / Carnicelli, Sandro (author)
2021-07-01
Fonseca , A P & Carnicelli , S 2021 , ' Corporate social responsibility and sustainability in a hospitality family business ' , Sustainability , vol. 13 , no. 13 , 7091 . https://doi.org/10.3390/su13137091
Article (Journal)
Electronic Resource
English
Organizational learning , Planning and Development , /dk/atira/pure/subjectarea/asjc/2300/2301 , /dk/atira/pure/subjectarea/asjc/2300/2308 , Policy and Law , Monitoring , /dk/atira/pure/subjectarea/asjc/2100/2105 , name=Environmental Science (miscellaneous) , name=Renewable Energy , Sustainability and the Environment , Scotland , /dk/atira/pure/subjectarea/asjc/2100/2102 , /dk/atira/pure/subjectarea/asjc/3300/3305 , Sustainability , Sustainable tourism , Hospitality family business , name=Management , name=Energy Engineering and Power Technology , Corporate social responsibility , Action research , name=Geography
DDC:
690
Corporate Social Responsibility and Sustainability in a Hospitality Family Business
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