A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
SME construction industry subcontractors performance measurement and improvement
This paper focuses on performance measurement and improvement within SME construction industry subcontractors. It commences with a literature review of tools and techniques such as quality assurance and certification, total quality management, quality awards and business excellence frameworks and benchmarking traditionally used to measure performance and improvement in a wide range of enterprises. Many of these approaches have reached maturity in manufacturing companies and many have been adopted in service companies. However, the construction industry has largely been untouched by these developments. The paper explores the potential of an International Business Profile Benchmarking instrument within the construction industry by applying it to a firm in the construction supply chain. This world-class approach has been widely used in Europe and has enabled significant sectoral supply chain developments.
SME construction industry subcontractors performance measurement and improvement
This paper focuses on performance measurement and improvement within SME construction industry subcontractors. It commences with a literature review of tools and techniques such as quality assurance and certification, total quality management, quality awards and business excellence frameworks and benchmarking traditionally used to measure performance and improvement in a wide range of enterprises. Many of these approaches have reached maturity in manufacturing companies and many have been adopted in service companies. However, the construction industry has largely been untouched by these developments. The paper explores the potential of an International Business Profile Benchmarking instrument within the construction industry by applying it to a firm in the construction supply chain. This world-class approach has been widely used in Europe and has enabled significant sectoral supply chain developments.
SME construction industry subcontractors performance measurement and improvement
Dalrymple, John F. (author) / Bryar, Peter John. (author)
Dalrymple, J.F, & Bryar, P 2006, 'SME construction industry subcontractors performance measurement and improvement', Proceedings of the 20th ANZAM (Australian New Zealand Academy of Management) Conference on "Management: Pragmatism, Philosophy, Priorities", 6-9 December 2006, Central Queensland University, Rockhampton. http://acquire.cqu.edu.au:8080/vital/access/manager/Repository/cqu:710
Conference paper
Electronic Resource
English
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