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Applying a Hybrid Kano/Quality Function Deployment Integration Approach to Wood Desk Designs for Open-Plan Offices
In order to better serve the users of wood desks in open-plan offices, the Kano model is used to analyze the problems encountered by users in the office. Combined with quality function deployment (QFD), this study conducted an analysis of the weighted average of users’ needs and the importance of engineering measures of product technical characteristics. The proposed system uses an integrated Kano–QFD model to identify users’ specific needs and scene experience with a more complete service system. Through the hybrid approach of the Kano model and QFD development and design technology, the wood desks in open-plan offices are optimized to improve the rationality and scientific nature of office furniture and enhance its market competitiveness.
Applying a Hybrid Kano/Quality Function Deployment Integration Approach to Wood Desk Designs for Open-Plan Offices
In order to better serve the users of wood desks in open-plan offices, the Kano model is used to analyze the problems encountered by users in the office. Combined with quality function deployment (QFD), this study conducted an analysis of the weighted average of users’ needs and the importance of engineering measures of product technical characteristics. The proposed system uses an integrated Kano–QFD model to identify users’ specific needs and scene experience with a more complete service system. Through the hybrid approach of the Kano model and QFD development and design technology, the wood desks in open-plan offices are optimized to improve the rationality and scientific nature of office furniture and enhance its market competitiveness.
Applying a Hybrid Kano/Quality Function Deployment Integration Approach to Wood Desk Designs for Open-Plan Offices
Jianhua Lyu (author) / Ran Chen (author) / Lingyun Yang (author) / Jialei Wang (author) / Ming Chen (author)
2022
Article (Journal)
Electronic Resource
Unknown
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