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PUBLIC TRANSIT OPERATORS’ RESILIENCE AND SUSTAINABLE DEVELOPMENT AMID THE COVID-19 PANDEMIC: THE CASE OF RICHMOND, VIRGINIA
The Greater Richmond Transit Company (GRTC) is used as an empirical case to demonstrate how a relatively small transit operator in the Richmond, Virginia, United States (RVA) region survived and thrived during the COVID19 pandemic period. During that time, GRTC experienced a substantial downturn in its system transit ridership. In response to this emergency, GRTC immediately took bold measures to protect its operators and riders, such as: serving essential trips, improving bus interior seat design, modifying operating schedules, matching service with the demand, implementing new boarding process, offering free transit services, broadening funding sources, and others. As a result, GRTC successfully and quickly overcame the pandemic crisis, and it embarked on the road to full recovery in its transit operation. In the post-pandemic future, GRTC expects that many of the adopted pandemic workplace safety and cleaning protocols will continue long-term as it takes time to rebuild people’s trust in public transit. The successful lessons (in particular, in four areas: putting people’s safety first; giving priority to serving essential trips; using a dynamic scheduling approach; and increasing and diversifying its funding sources) from GRTC could also be transferable to other similar transit services in the U.S. and elsewhere.
PUBLIC TRANSIT OPERATORS’ RESILIENCE AND SUSTAINABLE DEVELOPMENT AMID THE COVID-19 PANDEMIC: THE CASE OF RICHMOND, VIRGINIA
The Greater Richmond Transit Company (GRTC) is used as an empirical case to demonstrate how a relatively small transit operator in the Richmond, Virginia, United States (RVA) region survived and thrived during the COVID19 pandemic period. During that time, GRTC experienced a substantial downturn in its system transit ridership. In response to this emergency, GRTC immediately took bold measures to protect its operators and riders, such as: serving essential trips, improving bus interior seat design, modifying operating schedules, matching service with the demand, implementing new boarding process, offering free transit services, broadening funding sources, and others. As a result, GRTC successfully and quickly overcame the pandemic crisis, and it embarked on the road to full recovery in its transit operation. In the post-pandemic future, GRTC expects that many of the adopted pandemic workplace safety and cleaning protocols will continue long-term as it takes time to rebuild people’s trust in public transit. The successful lessons (in particular, in four areas: putting people’s safety first; giving priority to serving essential trips; using a dynamic scheduling approach; and increasing and diversifying its funding sources) from GRTC could also be transferable to other similar transit services in the U.S. and elsewhere.
PUBLIC TRANSIT OPERATORS’ RESILIENCE AND SUSTAINABLE DEVELOPMENT AMID THE COVID-19 PANDEMIC: THE CASE OF RICHMOND, VIRGINIA
Xueming Chen (author)
2024
Article (Journal)
Electronic Resource
Unknown
Metadata by DOAJ is licensed under CC BY-SA 1.0
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