IMPLEMENTASI LEAN HEALTHCARE UNTUK MENGIDENTIFIKASI DAN MEMINIMASI WASTE DI INSTALASI RAWAT JALAN RSAI BANDUNG: Fid-Bau Portal

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IMPLEMENTASI LEAN HEALTHCARE UNTUK MENGIDENTIFIKASI DAN MEMINIMASI WASTE DI INSTALASI RAWAT JALAN RSAI BANDUNG

Lisye Fitria / Berliana Annisa Dery / Hendro Prassetiyo

Lean healthcare is one way to identify and minimize waste in every service process at the outpatient installation of Al Islam Bandung Hospital (RSAI). Patients must wait more than 2 hours to get service. The tools used for the implementation of lean healthcare are current state mapping, value assessment, and Failure Modes and Effects Analysis (FMEA). The results showed that the wastage waiting category was a critical waste. Proposed improvements are expected to reduce waiting time for general patient services 65.438%, BPJS Health patients 70.632%, and contracting patients 70.921%.

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IMPLEMENTASI LEAN HEALTHCARE UNTUK MENGIDENTIFIKASI DAN MEMINIMASI WASTE DI INSTALASI RAWAT JALAN RSAI BANDUNG

Lisye Fitria / Berliana Annisa Dery / Hendro Prassetiyo

Lean healthcare is one way to identify and minimize waste in every service process at the outpatient installation of Al Islam Bandung Hospital (RSAI). Patients must wait more than 2 hours to get service. The tools used for the implementation of lean healthcare are current state mapping, value assessment, and Failure Modes and Effects Analysis (FMEA). The results showed that the wastage waiting category was a critical waste. Proposed improvements are expected to reduce waiting time for general patient services 65.438%, BPJS Health patients 70.632%, and contracting patients 70.921%.

IMPLEMENTASI LEAN HEALTHCARE UNTUK MENGIDENTIFIKASI DAN MEMINIMASI WASTE DI INSTALASI RAWAT JALAN RSAI BANDUNG

Lisye Fitria / Berliana Annisa Dery / Hendro Prassetiyo

Lean healthcare is one way to identify and minimize waste in every service process at the outpatient installation of Al Islam Bandung Hospital (RSAI). Patients must wait more than 2 hours to get service. The tools used for the implementation of lean healthcare are current state mapping, value assessment, and Failure Modes and Effects Analysis (FMEA). The results showed that the wastage waiting category was a critical waste. Proposed improvements are expected to reduce waiting time for general patient services 65.438%, BPJS Health patients 70.632%, and contracting patients 70.921%.

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Title:

IMPLEMENTASI LEAN HEALTHCARE UNTUK MENGIDENTIFIKASI DAN MEMINIMASI WASTE DI INSTALASI RAWAT JALAN RSAI BANDUNG

Contributors:

Lisye Fitria (author) / Berliana Annisa Dery (author) / Hendro Prassetiyo (author)

Published in:

Spektrum Industri: Jurnal Ilmiah Pengetahuan dan Penerapan Teknik Industri, Vol 17, Iss 2, Pp 179-189 (2019)

Publication date:

2019

ISSN:

1693-6590 , 2442-2630

Type of media:

Article (Journal)

Type of material:

Electronic Resource

Language:

Unknown

Keywords:

lean healthcare , waste , failure modes , effects analysis , Industrial engineering. Management engineering , T55.4-60.8 , Industry , HD2321-4730.9

Metadata by DOAJ is licensed under CC BY-SA 1.0

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