A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Business Process Management and Digital Innovations: A Systematic Literature Review
Emerging technologies have capabilities to reshape business process management (BPM) from its traditional version to a more explorative variant. However, to exploit the full benefits of new IT, it is essential to reveal BPM’s research potential and to detect recent trends in practice. Therefore, this work presents a systematic literature review (SLR) with 231 recent academic articles (from 2014 until May 2019) that integrate BPM with digital innovations (DI). We position those articles against seven future BPM-DI trends that were inductively derived from an expert panel. By complementing the expected trends in practice with a state-of-the-art literature review, we are able to derive covered and uncovered themes in order to help bridge a rigor-relevance gap. The major technological impacts within the BPM field seem to focus on value creation, customer engagement and managing human-centric and knowledge-intensive business processes. Finally, our findings are categorized into specific calls for research and for action to let scholars and organizations better prepare for future digital needs.
Business Process Management and Digital Innovations: A Systematic Literature Review
Emerging technologies have capabilities to reshape business process management (BPM) from its traditional version to a more explorative variant. However, to exploit the full benefits of new IT, it is essential to reveal BPM’s research potential and to detect recent trends in practice. Therefore, this work presents a systematic literature review (SLR) with 231 recent academic articles (from 2014 until May 2019) that integrate BPM with digital innovations (DI). We position those articles against seven future BPM-DI trends that were inductively derived from an expert panel. By complementing the expected trends in practice with a state-of-the-art literature review, we are able to derive covered and uncovered themes in order to help bridge a rigor-relevance gap. The major technological impacts within the BPM field seem to focus on value creation, customer engagement and managing human-centric and knowledge-intensive business processes. Finally, our findings are categorized into specific calls for research and for action to let scholars and organizations better prepare for future digital needs.
Business Process Management and Digital Innovations: A Systematic Literature Review
Tahir Ahmad (author) / Amy Van Looy (author)
2020
Article (Journal)
Electronic Resource
Unknown
Metadata by DOAJ is licensed under CC BY-SA 1.0
Digital Innovations and Water Services in Cities of the Global South: A Systematic Literature Review
| DOAJ | 2021
Pro-Poor Innovations to Promote Instrumental Freedoms: A Systematic Literature Review
| DOAJ | 2021
Business Intelligence and Business Value in Organisations: A Systematic Literature Review
| DOAJ | 2021
Symbiotic Relationships in Business Ecosystem: A Systematic Literature Review
| DOAJ | 2022