A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Incumbents' institutional work in ride-hailing: An analysis of the Brussels taxi industry against Uber
Abstract While studies have examined institutional tactics developed by sharing platforms to change urban regulations, there has been less attention to tactics deployed by incumbents to resist regulatory change. Drawing on the theory of institutional work, we investigate tactics that the Brussels taxi industry employed to overcome Uber's quest for legitimacy. A content analysis of media outlets shows that taxi incumbents combined three categories of tactics to maintain regulations: 1) enforcement and discursive tactics; 2) tactics traditionally used by institutional creators; and 3) tactics of mobilization. We provide implications for theory and give recommendations to urban practitioners. We advise city governors to build more alertness to institutional tactics, since this knowledge may contribute to decisions going beyond interests of specific actor groups in the sharing economy ecosystem, to the benefit of society.
Highlights Institutional work by incumbents in the sharing economy is underexposed. Abductive approach to validate theory and explore new tactics of institutional work 3 themes of tactics: maintaining status quo; adapting to Uber; protests and threats The longitudinal approach highlights the complexity of governance and institutional work. Empirics: taxi industry against Uber in Brussels Capital Region
Incumbents' institutional work in ride-hailing: An analysis of the Brussels taxi industry against Uber
Abstract While studies have examined institutional tactics developed by sharing platforms to change urban regulations, there has been less attention to tactics deployed by incumbents to resist regulatory change. Drawing on the theory of institutional work, we investigate tactics that the Brussels taxi industry employed to overcome Uber's quest for legitimacy. A content analysis of media outlets shows that taxi incumbents combined three categories of tactics to maintain regulations: 1) enforcement and discursive tactics; 2) tactics traditionally used by institutional creators; and 3) tactics of mobilization. We provide implications for theory and give recommendations to urban practitioners. We advise city governors to build more alertness to institutional tactics, since this knowledge may contribute to decisions going beyond interests of specific actor groups in the sharing economy ecosystem, to the benefit of society.
Highlights Institutional work by incumbents in the sharing economy is underexposed. Abductive approach to validate theory and explore new tactics of institutional work 3 themes of tactics: maintaining status quo; adapting to Uber; protests and threats The longitudinal approach highlights the complexity of governance and institutional work. Empirics: taxi industry against Uber in Brussels Capital Region
Incumbents' institutional work in ride-hailing: An analysis of the Brussels taxi industry against Uber
Distelmans, Michaël (author) / Scheerlinck, Ilse (author)
Cities ; 146
2023-12-17
Article (Journal)
Electronic Resource
English
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