Performance loss in open-plan offices due to noise by speech: Fid-Bau Portal

Performance loss in open-plan offices due to noise by speech

Roelofsen, Paul

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The purpose of this paper is to show how the performance of the personnel can be negatively affected by conversations, adjacent to the working space, in an open-plan office environment.

Design/methodology/approach –

Using two scientific mathematical models it is possible to quantify the performance losses, as a result of adjacent conversations, with various desk layouts in an open-plan office.

Findings –

The results obtained from the underlying Finnish study can be improved by applying a regression analysis to the recorded research results. The modified deviation formula not only corresponds more closely to the research results, but also produces a better translation of the speech intelligibility index to the intelligibility qualifications, as shown in the guideline NPR 3438.

Originality/value –

It is reasonable to conclude that performance loss, as a result of a poor acoustic situation, can be related to the speech intelligibility in a space. The relationship between the speech intelligibility index and performance loss makes it possible to design on the basis of productivity improvement, resulting in a comfortable acoustic working environment and a consistent financial advantage for the organisation.

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Performance loss in open-plan offices due to noise by speech

Roelofsen, Paul

Abstract

–

The purpose of this paper is to show how the performance of the personnel can be negatively affected by conversations, adjacent to the working space, in an open-plan office environment.

Design/methodology/approach –

Using two scientific mathematical models it is possible to quantify the performance losses, as a result of adjacent conversations, with various desk layouts in an open-plan office.

Findings –

Originality/value –

Performance loss in open-plan offices due to noise by speech

Roelofsen, Paul

Abstract

–

The purpose of this paper is to show how the performance of the personnel can be negatively affected by conversations, adjacent to the working space, in an open-plan office environment.

Design/methodology/approach –

Using two scientific mathematical models it is possible to quantify the performance losses, as a result of adjacent conversations, with various desk layouts in an open-plan office.

Findings –

Originality/value –