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The missing link which was already there

Building operators and energy management in non-residential buildings

Aune, Margrethe / Berker, Thomas / Bye, Robert

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This paper analyses the daily activities of building operators and how they mediate between end-users and technological systems in order to make “their” buildings energy efficient.

Design/methodology/approach –

The empirical data consists of four selected cases of non-residential buildings of different sizes.

Findings –

The paper argues that building operators have the possibility of improving energy efficiency with or without extensive user involvement and with or without advanced technological systems.

Originality/value –

Starting from the practitioners' point of view a new perspective on the link between facilities management and energy efficiency emerges, which calls into question approaches which focus on either the behavioral or the technical side of a building's energy consumption.

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The missing link which was already there

Building operators and energy management in non-residential buildings

Aune, Margrethe / Berker, Thomas / Bye, Robert

Abstract

–

This paper analyses the daily activities of building operators and how they mediate between end-users and technological systems in order to make “their” buildings energy efficient.

Design/methodology/approach –

The empirical data consists of four selected cases of non-residential buildings of different sizes.

Findings –

The paper argues that building operators have the possibility of improving energy efficiency with or without extensive user involvement and with or without advanced technological systems.

Originality/value –

The missing link which was already there

Building operators and energy management in non-residential buildings

Aune, Margrethe / Berker, Thomas / Bye, Robert

Abstract

–

This paper analyses the daily activities of building operators and how they mediate between end-users and technological systems in order to make “their” buildings energy efficient.

Design/methodology/approach –

The empirical data consists of four selected cases of non-residential buildings of different sizes.

Findings –

The paper argues that building operators have the possibility of improving energy efficiency with or without extensive user involvement and with or without advanced technological systems.

Originality/value –