A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Building maintenance management activities in a public institution
The purpose of this paper is to present a case study about the diagnosis perform of the building maintenance process in a Brazilian Government public institution.
The research methodology involved interviews, maintenance process diagnosis and request database analysis.
The results showed that the average attendance rate of the received requests is 86 percent and the greatest demands are related to the refrigeration, electrical and hydrosanitary installations, which represent 55 percent of the total requests. According to maintenance management, it was verified the need for a better structuring of the requests receiving system and greater rigor to the services quality.
The paper extends the knowledge relating to the building maintenance process in government public institutions. The government building maintenance management characterization can serve as reference and benchmark for similar institutions.
Building maintenance management activities in a public institution
The purpose of this paper is to present a case study about the diagnosis perform of the building maintenance process in a Brazilian Government public institution.
The research methodology involved interviews, maintenance process diagnosis and request database analysis.
The results showed that the average attendance rate of the received requests is 86 percent and the greatest demands are related to the refrigeration, electrical and hydrosanitary installations, which represent 55 percent of the total requests. According to maintenance management, it was verified the need for a better structuring of the requests receiving system and greater rigor to the services quality.
The paper extends the knowledge relating to the building maintenance process in government public institutions. The government building maintenance management characterization can serve as reference and benchmark for similar institutions.
Building maintenance management activities in a public institution
Building maintenance management activities
Alves Tenório de Morais, Gabriela (author) / Casado Lordsleem Júnior, Alberto (author)
Engineering, Construction and Architectural Management ; 26 ; 85-103
2018-09-25
19 pages
Article (Journal)
Electronic Resource
English
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