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Developing a planned work process model for housing associations
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Improving process management within construction projects has been the source of academic and policy research for decades, and continues to be today. This paper seeks to focuses on the relatively under investigated management of Housing Association (HA) planned works and aims to improve this often ill-defined process by developing a Planned Work Process Model (PWPM) that aids the definition of the phases and activities.
First step in developing the process model was through semi-structured interviews with 11 HA practitioners allowing for the identification of 20 planned works activities. Second step considered the responses of 7 HA practitioners to a set of questions about the 20 activities leading to the development of an initial Process Model (PM). Third step contextualises the PM within four case studies with HAs of different sizes from which the PWPM emerged. Finally, the PWPM was validated by a panel of HA practitioners.
The PWPM is a process model specific to the practices of HAs in the UK. It represents the first step for process management improvement for planned works by providing a structure to facilitate project planning and performance monitoring.
A panel of HA practitioners recognised the uniqueness and value of the PWPM especially in the context of new staff induction and progress monitoring. Further refinement of the PWPM would be possible through a large survey to help improve its practical applicability and refining the activities description and vocabulary.
This research will be of interest to those responsible for planning and delivering HA planned works since it presents a tailored interpretation of the project process that currently does not exist.
Developing a planned work process model for housing associations
–
Improving process management within construction projects has been the source of academic and policy research for decades, and continues to be today. This paper seeks to focuses on the relatively under investigated management of Housing Association (HA) planned works and aims to improve this often ill-defined process by developing a Planned Work Process Model (PWPM) that aids the definition of the phases and activities.
First step in developing the process model was through semi-structured interviews with 11 HA practitioners allowing for the identification of 20 planned works activities. Second step considered the responses of 7 HA practitioners to a set of questions about the 20 activities leading to the development of an initial Process Model (PM). Third step contextualises the PM within four case studies with HAs of different sizes from which the PWPM emerged. Finally, the PWPM was validated by a panel of HA practitioners.
The PWPM is a process model specific to the practices of HAs in the UK. It represents the first step for process management improvement for planned works by providing a structure to facilitate project planning and performance monitoring.
A panel of HA practitioners recognised the uniqueness and value of the PWPM especially in the context of new staff induction and progress monitoring. Further refinement of the PWPM would be possible through a large survey to help improve its practical applicability and refining the activities description and vocabulary.
This research will be of interest to those responsible for planning and delivering HA planned works since it presents a tailored interpretation of the project process that currently does not exist.
Developing a planned work process model for housing associations
Leblanc, Hervé (author) / Thomson, Craig (author) / Cameron, Iain (author) / Nitithamyong, Pollaphat (author)
Engineering, Construction and Architectural Management ; 20 ; 232-249
2013-04-26
18 pages
Article (Journal)
Electronic Resource
English
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