A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Key determinants of building maintenance in hospitals: the perspective of maintenance personnel
The maintenance of hospital buildings is often acknowledged as challenging tasks yet inevitable to ensure effective delivery of health-care functions. This study aims to investigate the rationale behind the execution of maintenance which provides essential input for better prioritization of maintenance tasks.
This study evaluated the determinants of building maintenance of public hospitals in Malaysia from the perspectives of key personnel appointed to monitor, supervise and inspect the activities of the privatised support services in public hospitals. A total of 66 questionnaire survey responses were analysed.
Findings revealed that the maintenance practices in public hospitals are user-centric with high emphasis on user’s expectations and complaints. Comparatively, vandalism and improper use of facilities were less of concerns.
This paper reveals the key determinants that influence decision-making in building maintenance of the Malaysian public hospitals from the perspective of maintenance personnel. It adds value to the under-researched topic of privatised hospital support services, which is currently outsourced to five concession companies nationwide.
Key determinants of building maintenance in hospitals: the perspective of maintenance personnel
The maintenance of hospital buildings is often acknowledged as challenging tasks yet inevitable to ensure effective delivery of health-care functions. This study aims to investigate the rationale behind the execution of maintenance which provides essential input for better prioritization of maintenance tasks.
This study evaluated the determinants of building maintenance of public hospitals in Malaysia from the perspectives of key personnel appointed to monitor, supervise and inspect the activities of the privatised support services in public hospitals. A total of 66 questionnaire survey responses were analysed.
Findings revealed that the maintenance practices in public hospitals are user-centric with high emphasis on user’s expectations and complaints. Comparatively, vandalism and improper use of facilities were less of concerns.
This paper reveals the key determinants that influence decision-making in building maintenance of the Malaysian public hospitals from the perspective of maintenance personnel. It adds value to the under-researched topic of privatised hospital support services, which is currently outsourced to five concession companies nationwide.
Key determinants of building maintenance in hospitals: the perspective of maintenance personnel
Wong, Wai Fang (author) / Olanrewaju, AbdulLateef (author) / Lim, Poh Im (author)
Facilities ; 40 ; 879-894
2022-09-12
1 pages
Article (Journal)
Electronic Resource
English
Value-Based Building Maintenance Practices for Public Hospitals in Malaysia
| DOAJ | 2021
Preventive maintenance by production personnel using Total Productive Maintenance (TPM)
| British Library Online Contents | 2004
Building energy efficiency and the remuneration of operation and maintenance personnel
| Online Contents | 2002
Building energy efficiency and the remuneration of operation and maintenance personnel
| Emerald Group Publishing | 2002
Preventive Maintenance for Hospitals: #1: Setting up a Preventive Maintenance Program
| Taylor & Francis Verlag | 1964